Ask Us!

FAQs2021-07-06T17:27:48+10:00

WHETHER YOU’RE OFF-ROADING OR JUST AFTER SOME MECHANICAL ADVICE, WE MAY ALREADY HAVE THE ANSWERS.

FAQ

FREQUENTLY ASKED QUESTIONS

Will Old Man Emu suspension improve comfort on and off road?2025-12-30T10:22:43+11:00

Absolutely. OME engineers develop vehicle specific valving for spring selection, accessory weight, and load requirements. Testing is done on track with data logging and in the lab on shock dynos. The result is a suspension that’s planted on-road, compliant off road, and reduces driver fatigue, whether for daily driving, touring, or work rigs.

What’s involved in a GVM upgrade?2025-12-30T10:18:21+11:00

A GVM upgrade is a fully engineered suspension package, not just heavier springs. Old Man Emu packages shocks, springs, and supporting components that are independently tested for braking, stability, and ADR compliance. Once installed, your vehicle is registered at its new GVM and all accreditation paperwork is provided – legal, safe, and fully documented.

What spares & equipment should I carry?2022-03-07T13:06:37+11:00

Every vehicle set up is different as are our customers travels. The first thing we advise is to make sure that in an emergency, you have the ability to let others know where you are and access to first aid products.

We offer a full range of pre-trip inspections and advice on setting up your vehicle and equipment. Preparation is the key!

What kind of accessories can I run on my 12V system?2025-10-10T12:02:30+11:00

Pretty much anything you need for a proper 4WD adventure: fridges, freezers, lighting, UHF radios, phone chargers, water pumps, camp lights, and even small power tools. Redarc and ARB systems are built to handle multiple devices safely, so you can enjoy your gear without worrying about frying your setup.

What is a bypass shock absorber?2025-12-30T10:19:48+11:00

Bypass shocks originated in off-road racing for extreme terrain. Unlike standard shocks that only stiffen with speed, bypass shocks adjust damping based on piston position as well. They provide a plush ride mid-travel, then progressively firm up at the ends. Old Man Emu BP-51s are adjustable, so you can tune them for terrain, vehicle load, and driving style – from daily driving to loaded touring.

What are the different types of auxiliary batteries?2025-10-10T11:59:32+11:00
  • AGM batteries – sealed, maintenance-free, and great value for weekend warriors.

  • Gel batteries – like AGM but with better deep-discharge protection.

  • Flooded lead acid – the classic option; works well but needs regular maintenance.

  • Lithium batteries – lightweight, high-performance, long lifespan, and up to 80–90% of capacity usable. Perfect for bigger Redarc or ARB setups that power fridges, lighting, and all your off-grid gear.

Twin-tube vs monotube shocks – what’s the difference?2025-12-30T10:20:28+11:00

Twin-tube shocks have an inner and outer tube separating oil and gas. They’re tough, reliable, and ideal for moderate loads and mixed on/off-road use.
Monotube shocks use a single large body with a floating piston, allowing more oil and a bigger piston. This means better heat control, consistent damping, and greater tuning potential – perfect for touring, heavy loads, and harsh conditions.

Nitrocharger vs MT64 – how do they compare?2025-12-30T10:21:08+11:00

The Nitrocharger is a tried and tested twin tube shock matched to vehicle-specific springs and accessory weights. The MT64 moves to a monotube 64mm design, giving more oil volume and piston size for better tuning. The result is superior ride quality, control, and consistent performance, especially under load or over long distances. The anodised aluminium body also sheds heat faster, resists corrosion, and reduces weight.

Is SG Off Road open on the weekend?2022-03-07T13:07:47+11:00

We are not open on weekends as our team are passionate about getting out there on the tracks in our own 4WDs!

How to choose a secondary battery?2025-10-10T11:58:30+11:00

Picking a second battery comes down to what you need to power, the space you’ve got, and how you plan to use your setup. Think about all the accessories you want running – fridges, lights, chargers, or maybe a small campsite setup – and how long you’ll be off-grid. Lithium batteries are great for low-maintenance, high-performance setups, while AGM is solid for weekend trips and heavier heat tolerance. And don’t forget: make sure your battery works with a compatible Redarc DC-DC charger to keep everything charging safely and reliably.

How much will it cost to service my vehicle?2022-03-07T13:09:04+11:00

Typically, we are able to quote customers on basic servicing for their vehicle however this varies in price depending on model and make.

For complete transparency with vehicle servicing costs, our preferred method is for us to view and report on your vehicle before any work is performed. This way we can offer you the best service available with no surprise costs at the completion of the service.

Communication with our customers is paramount throughout the servicing process.

How much battery capacity do I need?2025-10-10T12:01:59+11:00

That depends on what you want to run and for how long. AGM batteries should only be discharged to around 50% of their capacity, while lithium batteries give you around 80% usable power. Most setups for weekenders run between 150-400Ah AGM or 100-200Ah lithium. Bigger capacity is better for longer off-grid trips but adds weight, so balance is key.

Does SG Off Road do GVM upgrades in-house?2025-12-30T10:17:39+11:00

Yes! As an ARB stockist, we supply and fit OME GVM upgrades at our workshops. For new vehicles, we handle certification through ARB’s approved process. For already registered vehicles, a third-party engineer is required, and we’ll connect you with the right people to make it simple and hassle-free.

Do you have courtesy vehicles?2022-03-07T13:10:36+11:00

We have a range of courtesy vehicles available to our customers. From sedans to utes, you can drop your vehicle off at an appropriate time for yourself knowing that you will still have transport.

Do you have a qualified Auto Electrician onsite?2022-03-07T13:13:13+11:00

Yes, SG Off Road has two qualified Auto Electricians and an Apprentice in training in our workshop working along side our Auto Technicians and Mechanics. This means all auto electrical work including full off grid 12v systems and solar installs can be carried out onsite.

Do SG Off Road have Auto Electricians?2025-10-10T12:06:50+11:00

Absolutely! Our team at SG Off Road includes fully qualified Auto Electricians. We design, install, and service custom 4×4 12V setups across the Bass Coast and South Gippsland. Whether it’s a weekend trip rig or a full off-grid adventure, we handle everything from dual battery systems to Redarc and ARB fit-outs, safely and professionally.

Do I need a solar panel for my 12V setup?2025-10-10T12:00:49+11:00

If you want to spend time off-grid without worrying about running out of juice, yes. Fixed Redarc solar panels on your roof or canopy keep your batteries topped up while you drive or camp, while portable panels give you flexibility at tricky spots. Either way, pairing them with a Redarc solar regulator ensures your batteries don’t get overcharged.

Can you service my new vehicle that is still in the manufacturer’s warranty period?2022-03-07T13:05:22+11:00

Yes, we are able to complete all of your vehicles logbook servicing requirements ensuring that your manufacturer’s warranty remains intact.

Can I improve the handling and towing ability of my 4WD?2022-03-07T13:09:46+11:00

Standard suspension is built to a compromise: it offers very little to people who use their vehicle for towing or carrying heavy loads.

Through suspension products, we have a large range of engineered systems that are customised to suit your vehicle’s handling and towing requirements. We can sort out your vehicle’s suspension and handling requirements with a comprehensive check in store.

Can I get a GVM upgrade with MT64 suspension?2025-12-30T10:21:57+11:00

Yes! MT64 shocks are engineered and approved for GVM upgrades when paired with the correct springs and components. At SG Off Road, we make sure suspension, vehicle load, and intended use are all considered together – not just bolted on as separate upgrades.

Can I charge my auxiliary battery while driving?2025-10-10T12:01:23+11:00

Absolutely. Your vehicle alternator is the easiest way to charge on the move. Older vehicles can use a Redarc Voltage-Sensitive Relay (VSR), but modern cars with smart alternators need a Redarc DC-DC charger to safely charge your batteries. DC-DC chargers also let you connect solar panels into the system, making them perfect for extended trips.

Are you able to fit the accessories I want on my vehicle, before I pick it up from the dealership?2022-03-07T13:03:46+11:00

Fitting accessories to customers vehicles prior to the delivery from the dealership is a daily occurrence. All of our accessory range is available to be ordered with your vehicle and can even be added to your vehicle finance if required.

If you’re at your dealership “You’ve just gotta ask”

Are all auxiliary batteries the same?2025-10-10T11:59:03+11:00

Not at all. Batteries differ in chemistry, capacity, discharge rates, and how they handle heat. Lithium batteries give you more usable power, are lighter, and last longer, while AGM batteries are more affordable and perfect for moderate off-road adventures. Redarc and ARB systems are designed to work seamlessly with these different battery types, so you get a setup that’s safe, durable, and built for Aussie conditions.

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